John Lewis broadband which is provided by Plusnet, offers broadband packages which include free evening and weekend calls as standard. Fibre speeds are also available for more reliable connectivity and sharing.
All deals come with unlimited data, wireless router and free BullGuard internet security. Free setup and 12 month contract length apply.
John Lewis broadband is well known for its dedicated, UK based customer support and uniform pricing irrespective of your location.
Unlimited plan, which is standard, ADSL comes with 10Mbps average download speed. Two superfast, fibre packages come with 36Mbps and 66Mbps average speeds. Average speed is the speed achievable for at least 50% of the customers at peak time.
Superfast, fibre speeds help you enjoy better online experience, when you stream HD videos or play games.
There are deals you can choose from.
10Mbps average download speed and 1Mbps average upload speed. Inclusive evening & weekend calls. Free setup and 12 month contract applies.
36Mbps average download speed and 1Mbps average upload speed. Inclusive evening & weekend calls. Free setup and 12 month contract applies.
66Mbps average download speed and 1Mbps average upload speed. Inclusive evening & weekend calls. Free setup and 12 month contract applies.
John Lewis offers two different wireless routers – Netgear WNR1000 with standard broadband and ZyXEL VMG8924 with fibre plans.
ZyXEL VMG8924 WiFi router comes with 4 gigabit connections, parental controls and excellent wireless security.
Netgear WNR1000 is ADSL 2 router, designed for slower broadband connection.
John Lewis broadband is just a brand name, but the services are delivered by Plusnet, the ISP reputed for good customer support and service quality.
John Lewis broadband offers decent broadband, free setup and shorter 12 month contract.
Technical issues and poor quality of router have been complained by customers, as per a few reviews from MoneySavingExpert and Trustpilot.
However, the pricing and value for money is really good, as all deals include free evening & weekend calls and hassle free 12 month contract.